Introducing the Drive Thru Order Tablet — Faster Orders, Happier Customers
- May 13
- 2 min read
Drive thru has become one of the most competitive battlegrounds in the service station industry. Customers expect speed, accuracy, and a seamless experience, and the sites that deliver that are the ones that win repeat business.
That's why we're excited to introduce the latest addition to Beacon's Drive Thru suite: the Drive Thru Order Tablet.
The Challenge with Traditional Drive Thru
In a traditional drive thru setup, one person at the POS terminal is doing it all: taking the order, entering it into the system, processing payment, and handing over the goods. At peak times, that bottleneck is painfully obvious. Queues grow, customers get frustrated, and your team gets stressed.
A Smarter Way to Take Orders
The Drive Thru Order Tablet changes the game. It's a lightweight Android tablet, that lets a team member take orders from anywhere in the store, completely independent of the main POS.
Here's how the flow works:
Customer drives up to the drive thru window and places their order through the microphone.
Your team member grabs the tablet (mounted nearby or in hand) and enters the order as the customer speaks.
A name is added to the order, and it's sent instantly to the Drive Thru POS queue.
Kitchen dockets print and coffee stickers fire automatically, no extra steps needed.
The customer drives to the payment window, where your operator recalls the sale, takes payment, and hands everything over.
No extra full POS terminal. No extra fixed workstation. Just a fast, flexible ordering tool that fits the way your team actually works.
What Makes It Different
Mobility. Your team member isn't locked to a counter. They can move around, engage with the customer, and handle the order naturally, which is especially valuable during a rush.
Seamless POS integration. Orders land directly in the existing Drive Thru queue on your Drive Thru POS. There's no change to how your payment operator works; they recall the sale exactly as they always have.
Automatic docket printing. Kitchen and coffee items print the moment an order is submitted. By the time the customer reaches the window, their order is already being made or even on the counter!
Low footprint, high impact. The tablet connects to your existing Beacon setup via the Beacon API Gateway, with no major infrastructure changes required.
Built for the Drive Thru Reality
We know service stations aren't slowing down. Drive thru volumes are climbing, customer expectations are rising, and your team is already working hard. The Drive Thru Order Tablet is designed to give them a genuine edge, not more complexity.
It works alongside your existing Beacon POS, fits naturally into your current workflow, and starts delivering value from day one.
Ready to See It in Action?
The Drive Thru Order Tablet is available now. If you'd like to find out more or get set up at your site, reach out to our team and we'd love to walk you through it.
