Optimise your opening hours with these two reports

Are your trading hours really working for you?

With the Hourly Sales Analysis and Sales by Time reports, you can dig deep into how your business performs hour by hour — and use real data to make smarter decisions about rostering and opening hours.

Hourly Sales Analysis: Efficiency at a Glance

This report breaks down:

• Total transactions per hour

• Average items per sale

• Average gross profit (GP)

• Quick transactions (under 15 or 5 seconds), Quick-fire sales (U15/U5 seconds) might hint at a bottleneck – either a superhuman cashier or a long line at the counter.

You can utilise this report to assess both your opening hours and your staff numbers. 

To run this report at Site Level: Reports > Sales Reports > Hourly Sales Analysis

Select your Shift Reconciliation by clicking the magnifying glass

To run this report from Head Office:

Head Office > HO Sales Reports > HO Hourly Sales Analysis

Select your Shift Reconciliation and Branch by clicking the magnifying glass

Sales by Time Report: What's Selling When?

For even deeper insights, the Sales by Time report breaks down sales by product subgroup each hour — making it perfect for analysing high effort categories like Restaurant, Hot Food, or Barista made Coffees.

In our earlier example, you’ll notice a spike in Restaurant sales between 10am and 11am. Since these items, even those served from a bain marie, typically require more preparation, it’s a good indicator that extra staffing may be needed during peak times to maintain service quality and speed.

To run this report at Site Level: Reports > Sales Reports > Sales by Time Report

Enter your opening hours, and select the day you wish to interrogate

To run this report from Head Office:

Head Office > HO Sales Reports > HO Sales by Time Report

Then Select your site and enter the opening hours

Use these reports to align staffing with demand and optimise opening hours, because every transaction (or lack thereof) tells a story.