Need Help?

Submit a support request detailing the problem and a member of our support team will be in contact with further instructions.

Alternatively, please email

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Product Support

The Beacon Support team operate the helpdesk from 8am – 6pm AEDST and AWST, from Monday to Friday (excluding Public Holidays).

After hours emergency Point of Sale support is available 24/7.

Requests for assistance can be made by phone, fax, or email.

Phone  +61 8 6267 5162
Fax  +61 8 6313 6492